Review and analysis of over 25 complaints against Valley National Bank
Valley National Bank consumers have reported over 25 official complaints related to Loan modification,collection,foreclosure. Out of the 25 consumer complaints against Valley National Bank, 12% were disputed by the consumer (i.e. the consumer was not happy with how Valley National Bank responded to their complaint) and 96% were processed in a timely manner. 8% of consumer complaints against Valley National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Valley National Bank Mortgage loan modification,collection,foreclosure December 7, 2015 - Valley National Bank informed me that the interest only period would end -/-/-. Payment to go from - to - ( or there abouts ). I sought their help in reaching a modification agreement and submitted their application along with all the income required documents. - - - communicated with me several times via email with additional requests or to communicate questions. On -/-/-, I received a denial of modification with a one line statement as to the reason : Sufficient income ... Using the same established means of communication, I requested a more elaborate explanation a... |