Review and analysis of over 1 complaints against Nelnet
Nelnet consumers have reported over 1 official complaints related to Improper contact or sharing of info. Out of the 1 consumer complaints against Nelnet, 0% were disputed by the consumer (i.e. the consumer was not happy with how Nelnet responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Nelnet resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Nelnet Debt collection improper contact or sharing of info contacted me after i asked not to May 10, 2016 - My student loan had been discharged -/-/2010. Nelnet claims I did not contact that last year and so without warning since -/-/- they have been taking $150.00 from my - check which I am barely living on. Said I have to re-apply. I did and have also shown proof of emails where I have tried to contact them in past - yrs. I sent everything they needed in the packet. I have called several times each time they have my wrong address. Each time I give them the correct one, although the mail gets to the right address. I have - of which I have been working very had to stay off -... |