Review and analysis of over 4 complaints against E*Trade Bank
E*Trade Bank consumers have reported over 4 official complaints related to Using a debit or ATM card. Out of the 4 consumer complaints against E*Trade Bank, 75% were disputed by the consumer (i.e. the consumer was not happy with how E*Trade Bank responded to their complaint) and 75% were processed in a timely manner. 0% of consumer complaints against E*Trade Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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E*Trade Bank Bank account or service using a debit or atm card September 23, 2015 - Dear Sir or Madam : In a late response to my earlier CFPB claim ( - ), E*TRADE 's corrected their false statement of the existence of proprietary evidence to : E*TRADE reviewed this matter further and confirmed that there were, in fact, no documents available to provide in response to your request. '' Over the phone, an E*TRADE associate admitted that while they had no direct evidence showing that these transactions were legitimate and could in fact be fraudulent, but they would still deny the claim. This is in direct violation of a Regulation E of the Electronics Funds Act. On top of that... |
E*Trade Bank Bank account or service using a debit or atm card July 16, 2015 - I tried to use my debit card from Etrade at the US Postal Service. It was declined twice with the response to contact Etrade. When I called to inquiry. It turns out that Etrade limits purchases at the post office to less than $100.00. I can not purchase, with my money, at the postal service because Etrade will not let me. ... |
E*Trade Bank Bank account or service using a debit or atm card May 26, 2015 - On -/-/15 my atm card was lost/stolen in downtown -. Later that night $1000.00 was taken from my account in several large ATM withdrawals, which were not authorized by me. The next morning I was informed by card security that there might be fraud on my account and proceeded to cancel my card. I filed a claim with E*Trade in writing and after 6-8 weeks they denied my claim in a letter saying the transactions were authorized and therefore will be upheld. When I asked in writing what was their evidence for the transactions being authorized were, they replied with any documents used to... |