Review and analysis of over 4 complaints against FirstBank of Puerto Rico
FirstBank of Puerto Rico consumers have reported over 4 official complaints related to Using a debit or ATM card. Out of the 4 consumer complaints against FirstBank of Puerto Rico, 25% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank of Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against FirstBank of Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstBank of Puerto Rico Bank account or service using a debit or atm card October 2, 2015 - On - -, 2015 I bought an coupon online at -. I did the payment of $55.00 via -. I never received the coupon but the money was debited from my account, so I proceeded to contact the seller, a representative said that they never received the payment. After that I contact - from where I was told that they never keep money of failed transactions. After months trying to get my money back, filling forms from the bank without receiving any answers form them, the bank ( First Bank Puerto Rico ) said that they did n't know which bank originated the transaction and that I had to wait. A... |