Review and analysis of over 17 complaints against Banco Popular de Puerto Rico
Banco Popular de Puerto Rico consumers have reported over 17 official complaints related to Using a debit or ATM card. Out of the 17 consumer complaints against Banco Popular de Puerto Rico, 24% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular de Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 24% of consumer complaints against Banco Popular de Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Banco Popular de Puerto Rico Bank account or service using a debit or atm card September 12, 2016 - - Financial Abuse from Checking, Savings and CD, Manipulation of funds, disregard for Customer complaints policies and procedures. See attached... |
Banco Popular de Puerto Rico Bank account or service using a debit or atm card January 11, 2016 - My - debit card was mistakenly given to somebody else at a restaurant. My card was used by that somebody else to purchase $75.00 worth of shipping at the post office. My bank did not inform me that there would be a $50.00 surcharge added to my account for their " services ''. The investigation took two months and in the end only $25.00 was rebated back to my account. Does n't the bank have the obligation to inform me of this $50.00 surcharge that they claim is federally mandated? I would n't have wasted my time filing different claims and having the headache that I did, had I known ... |