Review and analysis of over 17 complaints against FirstBank of Puerto Rico
FirstBank of Puerto Rico consumers have reported over 17 official complaints related to Account opening, closing, or management. Out of the 17 consumer complaints against FirstBank of Puerto Rico, 18% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank of Puerto Rico responded to their complaint) and 94% were processed in a timely manner. 6% of consumer complaints against FirstBank of Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstBank of Puerto Rico Bank account or service account opening, closing, or management January 31, 2016 - I was charged $20.00 for insufficient funds on -/-/2014 on my First Bank - checking account. The funds were never insufficient. The bank actually decided to withdraw twice the amount authorized for a mortgage payment, realized and reversed the error, but not before charging me with insufficient funds. I have been told repeatedly the the $20.00 fee would be returned. To date no such a think has occurred. Instead their mortgage division stole $4000.00 from the escrow account. This is being addressed through another complaint, Case number : -. I have called, emailed, and compl... |