Review and analysis of over 9 complaints against Prospect Mortgage
Prospect Mortgage consumers have reported over 9 official complaints related to Loan servicing, payments, escrow account. Out of the 9 consumer complaints against Prospect Mortgage, 33% were disputed by the consumer (i.e. the consumer was not happy with how Prospect Mortgage responded to their complaint) and 78% were processed in a timely manner. 0% of consumer complaints against Prospect Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Prospect Mortgage Mortgage loan servicing, payments, escrow account May 5, 2016 - I purchased a home in - - --4.25 % 30 year through a lender that uses - to sub-service their loans. In - - the - reduced MIP by - basis points. I did a FHA Streamline Refi in - - through the same lender ( MIP reduction plus new [email protected] % 30 year ) and Cenlar remained the sub-servicer. Later in - I noticed something was weird with my loan breakdown screen in -. Someone determined that the MIP was being incorrectly collected, issued me a refund check and for the past year, each month they collect too much from escrow and refund some back. Then, this m... |