Prospect Mortgage Mortgage Complaint

Prospect Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

I purchased a home in - - --4.25 % 30 year through a lender that uses - to sub-service their loans. In - - the - reduced MIP by - basis points. I did a FHA Streamline Refi in - - through the same lender ( MIP reduction plus new [email protected] % 30 year ) and Cenlar remained the sub-servicer. Later in - I noticed something was weird with my loan breakdown screen in -. Someone determined that the MIP was being incorrectly collected, issued me a refund check and for the past year, each month they collect too much from escrow and refund some back. Then, this month ( - - ) I receive a statement from - saying that I now have a shortage amount in my Escrow account and that I owe them money ( over $5000.00 ) within 30 days and my mortgage payment is going up staring - -. I have been calling Cenlar trying to work with them to figure it out, they transfer me to Lakeview Loan Sevicing 's Refi Department ( I have never heard of them but apparently they bought the loan from the original lender ) and Lakeview tells me


my cenlar account, I noticed that besides the MIP error they made, it looks like what they collected for escrow/taxes is much less on the refi than it is on the original purchase. - has admitted on calls with me that there were errors at closing, but says its not their issue. I do n't believe that I should have to pay for errors that the lender/escrow company made. I believe that the loan amount should go up a small amount monthly ( from what I estimate, around $200.00 to make the tax withholding the same as it was on the original purchase ( as taxes generally do n't change in a 6 month period ) ) to make sure there are enough funds in the escrow account to cover taxes, etc. But with errors by the lender/escrow company and my fully executed loan docs showing what I am currently paying as correct, I should n't have to pay the deficient balance, the lender or escrow that made the error should. Also, my original purchase loan amount was $3200.00 ( never late ) - since the refi it was $2400.00 ( never late ) now they are saying that it will go up to $ $3200.00 staring in - -? How can that be correct? I reduced MIP and interest rate on the same ( if not less ) loan amount and now my payments are the same again? Someone needs to fix this. NOW. I have timelines, names, etc. of who I spoke to at -. What is also interesting is that they say the last notes on the account are from a man, but I only spoke to - women, so I am suspect that they are also changing things on their end because I have been on top of this and trying to get the responsible party for the numerous errors in disclosure/escorw/closing, etc to cover this and make it right.