Review and analysis of over 10 complaints against American Advisors Group
American Advisors Group consumers have reported over 10 official complaints related to Loan servicing, payments, escrow account. Out of the 10 consumer complaints against American Advisors Group, 20% were disputed by the consumer (i.e. the consumer was not happy with how American Advisors Group responded to their complaint) and 90% were processed in a timely manner. 10% of consumer complaints against American Advisors Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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American Advisors Group Mortgage loan servicing, payments, escrow account May 14, 2015 - WAS DOING a reverse mortgage but because they only can add or tack so much on the original loan we did not close.At that time I had been promised by my reverse mortgae professionals supervisor that AAG would pay certain bills that incurred when -like the mold inspection etc.That wasin - now it is - and I have received imvoices for the bills.- told me to fax the invoices to him and he would see what he could do.All he said was that we did not CLOSE so consequently they could not pay the invoices.This is my basic complaint-his supervisor assured me that they would pay these bills ... |