Real Time Resolutions Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 49 complaints against Real Time Resolutions

Real Time Resolutions consumers have reported over 49 official complaints related to Loan servicing, payments, escrow account. Out of the 49 consumer complaints against Real Time Resolutions, 12% were disputed by the consumer (i.e. the consumer was not happy with how Real Time Resolutions responded to their complaint) and 80% were processed in a timely manner. 2% of consumer complaints against Real Time Resolutions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


Real Time Resolutions Mortgage loan servicing, payments, escrow account

May 9, 2016 - We have spoken with several agents of Real Time Resolutions ( RTR ) in regards to the above mentioned mortgage debt being only serviced on behalf of -. ( - ) In response to notices received from RTR dated - -, -, we are requesting that these omissions of RTR having received either Notice of Assignment, Sale or Transfer of servicing rights of the loan to be definitely defined per statutes of Real Estate Settlement Procedures Act ( RESPA ), the Fair Debt collections Act ( FDCPA ), as well as the Fair Credit Reporting Act ( FCRA ) .RTR was served with a Qualified Written Request ( ...

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Real Time Resolutions Mortgage loan servicing, payments, escrow account

May 2, 2016 - Thank you in advance for reviewing the concern. My second mortgage was serviced by - ( never delinquent, not in distress, 100 % on time payments ). - 2016 I was notified by - the servicing rights to the - mortgage ( home equity line of credit ) was sold to " Real Time Resolutions ''. I was provided ( as required ) contact information for " Real Time Resolutions '' in the correspondence. The first payment with the new servicer would be for -/-/-. As of - - I had no correspondence from the servicer, I contact RTR who had great difficulty answering any basic questions. I di...

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Real Time Resolutions Mortgage loan servicing, payments, escrow account

April 23, 2016 - As a result of the financial crisis and housing market fluctuations our home is considered an upside loan. Which means for us that we owe more than what the house is worth. Unfortunately, we fell behind on our loan as a result of a loss of income and illness in our family. Our original mortgage was with - ( - split ), with their demise our loans were transferred to - different banks : - - for - mortgage and - - - for the -. Consequently, we were a victim of predatory lending with the original loan with -.Fortunately, we were approved for the HAMP in -/-/- ...

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Real Time Resolutions Mortgage loan servicing, payments, escrow account

February 26, 2016 - REAL TIME RESOLUTIONS IS CONTACTING ME ABOUT AN $84000.00 BILL FOR A PROPERTY I DO NOT OWE ...

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Real Time Resolutions Mortgage loan servicing, payments, escrow account

October 22, 2015 - A credit report was requested and Real Time Resolutions was reporting an account opened and currently past due. I requested several things directly from Real Time after disputing with the bureaus and this was not resolved. I am sending a copy of the letter that was sent to them along with their response. What was requested was not a print screen but complete information. Their response is unacceptable as I 'm sure anyone would agree. ...

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Real Time Resolutions Mortgage loan servicing, payments, escrow account

September 10, 2015 - Real Time Resolutions is showing a debt on my credit report for a property that was foreclosed on in 2010. I spoke with a lawyer yesterday and they said that the statute of limitations in the state of South Carolina is three years and this debt collector no longer should be affecting my credit score. They should also not be seeking payment. ...

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Real Time Resolutions Mortgage loan servicing, payments, escrow account

July 11, 2015 - I filed bankruptcy on -/-/- and continued to pay both - and - mortgages through the trustee, I was not in arrears when i filed and was never late or missed any of my payments to the - then converted to a - and was discharged on -/-/-.I did not reaffirm either account but did choose to continue making payments.My - mortgage is through real time resolutions in -/-/- one month post discharge they reported me late.Which brings - issues number - this loan was discharged it is a violation of my automatic stay to report past the filing date and certainly past the d...

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