Review and analysis of over 10 complaints against NetSpend Corporation, a TSYS Company
NetSpend Corporation, a TSYS Company consumers have reported over 10 official complaints related to Overdraft, savings or rewards features. Out of the 10 consumer complaints against NetSpend Corporation, a TSYS Company, 0% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 100% were processed in a timely manner. 30% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features October 16, 2016 - I had an issue with my account due to a duplicate transaction. The credit card company charged me an overdraft fee and assured me that it would be refunded once the dispute had been resolved. Once the dispute was resolved I noticed that the overdraft fee had not been refunded. I contacted Netspend to make them aware of the issue and both agents were rude and unhelpful. At one point of the call the representative told me that she would have to hang up because the call was taking too long. I then asked to speak to a supervisor for further assistance. Netspend is telling me that they refunded the... |
NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features May 9, 2016 - On - -, 2016 Netspend has charged me - $15.00 fees on my account. I was only supposed to be charged a - or - $15.00 fees not - overdraft fees. Because I disputed and filed a complaint of these transactions they retaliated and turned off my use of using the Netspend overdraft protection program. I did n't asked to be removed from or suspended temporarily from the program. Your company needs to investigate Netspend Overdraft program because they 're taking consumers money. They tried to purposely over charged me for these fees. I am agreeing with the - $15.00 fee. I ... |
NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features October 18, 2015 - I purchase a prepaid card from Netspend for - while trying to activate the account I was not able to do so and the check cashing facility who sold me the card do not do refunds on prepaid cards. Upon contacting Netspend I was advised that prior to six years ago a purchase was made on a netspend account in which the charges was in error a provisional credit was given and I advised the representative the account was reconciled to a - balance and I no longer used the card. Upon requesting my money back from Netspend I spoke with a supervisor I requested to the supervisor this was well over ... |
NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features July 14, 2015 - Netspend offers to allow customers to refer a friend to get a Netspend card and after their friend makes $40.00 in deposits onto the prepaid card, both people are supposed to get $20.00 each deposited onto their cards. I e-mailed the link to my domestic partner who does not have a bank account due to losing employment and having ruined credit in the wake. He clicked the link to their site and completed the application - times before giving up because it had been weeks since he applied and the screen told him that his card would be here in 2-4 weeks. 2-4 months later, he decided to try t... |