Review and analysis of over 3 complaints against Amex
Amex consumers have reported over 3 official complaints related to Overdraft, savings or rewards features. Out of the 3 consumer complaints against Amex, 33% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Amex Prepaid card overdraft, savings or rewards features May 12, 2015 - Ok there was a charge on my American Express card which was unauthorized - I made the dispute threw my bank and they did not handle it properly they said that the merchant contact them saying that they had already paid me in a form of check I never received any check plus I thought that the money had to be put back into the card oh another the check is not even under the account holder $4800.00 ... |