TD Bank US Holding Company Application, Originator, Mortgage Broker Complaints

Review and analysis of over 3 complaints against TD Bank US Holding Company

TD Bank US Holding Company consumers have reported over 3 official complaints related to Application, originator, mortgage broker. Out of the 3 consumer complaints against TD Bank US Holding Company, 67% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank US Holding Company responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against TD Bank US Holding Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


TD Bank US Holding Company Mortgage application, originator, mortgage broker

April 7, 2016 - On - -, 2016 I signed a purchase and sales agreement with the seller of a house with a time line of - calendar days until closing. Having already prequalified for a loan, I applied for a USDA guaranteed loan with TD Bank at their location at - - -, -, NH - on - -, 2016. I conducted this business with assistant store manager, - -. This day of official application I, and - -, signed a rate lock agreement to confirm my loan would be at a rate of 3.00 % ( exhibit - ). This rate lock was to be valid for 90 days. - - stated that the loan would take ...

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TD Bank US Holding Company Mortgage application, originator, mortgage broker

March 13, 2016 - I applied for a $250000.00 HELOC. I have stellar credit. My assets and equity each are considerably higher than the loan amount. Everything seems to be fine. I receive a phone call giving me a rather vague explanation as to the reason for the loan declination. Though coincidentally in the days before this, I had revealed in conversation that I was going to visit family and friends in a - country. After some pressing, I was given the ridiculous excuse that our building lacked the - % owner occupancy that TD Bank now stated that they required. That was news to me, as they had gone throug...

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TD Bank US Holding Company Mortgage application, originator, mortgage broker

March 2, 2016 - Customer ordered appraisal with TD Bank and was charged for the appraisal. Customer decided to proceed with another mortgage company who proceeded to get the appraisal transferred. After numerous hours on hold and several unanswered emails TD Bank finally sent loan officer email about a week later stating that TD Bank does not transfer appraisals. ...

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