TD Bank US Holding Company Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

TD Bank US Holding Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Florida

Customer ordered appraisal with TD Bank and was charged for the appraisal. Customer decided to proceed with another mortgage company who proceeded to get the appraisal transferred. After numerous hours on hold and several unanswered emails TD Bank finally sent loan officer email about a week later stating that TD Bank does not transfer appraisals.

TD Bank US Holding Company customer in Florida
Mar 02, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

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