Review and analysis of over 9 complaints against HSBC
HSBC consumers have reported over 9 official complaints related to Billing statement. Out of the 9 consumer complaints against HSBC, 22% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 100% were processed in a timely manner. 22% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC Credit card billing statement November 11, 2015 - HSBC Bank enrolled me in paperless statements without my knowledge, approval or acceptance. As a result, I never received my paper statement in the mail, which I rely on to ensure I make timely payments, and missed 2 monthly payments. They have now reported my delinquency to the credit bureaus ruining my perfect payment history for over 20+ years. I 'm sure my credit score has been adversely impacted due to the reported delinquency. They did waive the Late Fee, but did not offer to correct my credit bureau report. My request is to correct my credit bureau report to reflect no delinquency as a ... |
HSBC Credit card billing statement June 12, 2015 - this is a follow up to complaint filed wherein i received what i do not need did not ask forbeen with hsbc many years first credit card. I gave birth to my son in 2012 he has heart issues. we have big medical bills in this country there is still corruption in medical insurance. now the medical insurance is being sued until then i have to pay the bills. i am a good customer this bank refuses to refund me interest AS ALL other banks are as long as i need. which means i can not use my card. In addition, when you call half the time you are in - and can not understand the rep adversely impacting... |