Review and analysis of over 6 complaints against Army and Air Force Exchange Service
Army and Air Force Exchange Service consumers have reported over 6 official complaints related to Billing statement. Out of the 6 consumer complaints against Army and Air Force Exchange Service, 0% were disputed by the consumer (i.e. the consumer was not happy with how Army and Air Force Exchange Service responded to their complaint) and 83% were processed in a timely manner. 17% of consumer complaints against Army and Air Force Exchange Service resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Army and Air Force Exchange Service Credit card billing statement June 5, 2016 - I AGREED TO REPAY THE MILITARY STAR/AFFES ACCOUNT - PER MONTH STARTING IN - OF 2016 AND HAVE DONE SO BUT I DONOT RECIVE A STATEMENT SHOWING MY ACCOUNT PAYMENT OR BALANCE AND WAS TOLD TO CALL IN AND GET A BALANCE I HAVE NEVER MADE A PAYMENT ON A ACCOUNT AND WAS TOLD TO CALL IN FOR A BALANCE. BELOW IS THE EMAILS I SENT IN REGARDS TO THIS MATTER. I MADE ANOTHER PAYMENT ON - - - -, We do not normally remove credit history reporting 's that are correct. Your MILITARY STAR account charged-off to our collections department and will remain due to its accuracy. Once the debt is paid i... |
Army and Air Force Exchange Service Credit card billing statement October 23, 2015 - I have my account setup on auto-pay for the entire bill amount. I have several emails from the Exchange Credit Program going back many months saying my payment has posted without issues. I got a letter from them on - - - claiming they had not received a payment in - months and that my account was about to go into collections. After this I tried logging-in to their system to make a payment and was repeatedly told that my information was not in their system. Today, - - -, a payment was made without my notification for the total amount of $1200.00 owed. Although I had inten... |