Review and analysis of over 4 complaints against CarMax, Inc.
CarMax, Inc. consumers have reported over 4 official complaints related to Taking out the loan or lease. Out of the 4 consumer complaints against CarMax, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how CarMax, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against CarMax, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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CarMax, Inc. Consumer Loan taking out the loan or lease January 21, 2016 - We have been making $1000.00 payment since - ( payment 24 ) to pay off the vehicle early ; I have called numerous times complaining about the payment history not reflecting the payment ; instead they are moving the payment due date into the future ; it appears they are charging double finance charges ; payment is $ -/monthly which includes interest however, you will see separate charges for additional interest and the interest charges seems to be excessive. I ca n't even understand the payment history. ... |