Review and analysis of over 16 complaints against Army and Air Force Exchange Service
Army and Air Force Exchange Service consumers have reported over 16 official complaints related to Billing disputes. Out of the 16 consumer complaints against Army and Air Force Exchange Service, 25% were disputed by the consumer (i.e. the consumer was not happy with how Army and Air Force Exchange Service responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against Army and Air Force Exchange Service resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Army and Air Force Exchange Service Credit card billing disputes March 18, 2017 - I have an Army/Air Force Exchange Service ( AAFES ) credit account that was charged off in -. The only statement I have received with this account was this past -. The charge off amount was $9200.00. In -, my - Federal Tax Return was garnished in the amount of $2700.00. In -, my - Federal Tax Return was garnished in the amount of $3300.00. However, in the statement I received just prior to filing my - tax return stated that there was a total due of $8300.00 and showed interest charged. It also stated that the account was now being handled by -, a debt collector.... |
Army and Air Force Exchange Service Credit card billing disputes September 29, 2016 - The Army Air Force Exchange is in accurate penalties that I do not owe. I have been threatened by taking my - away. This action will cause me to become homeless as a veteran an financial hardship. I request actions be stopped... |
Army and Air Force Exchange Service Credit card billing disputes August 24, 2016 - Dear Consumer Financial Protect ion Bureau. I have a debt with - that was originally $7800.00. We made a payments on this debt for $250.00 each month. At - point due to hardship we got behind, - informed us that we had to pay at-least $640.00 for them to make any kind of payment agreement with us. We did not have over $600.00 to pay. My husband told me not to worry, said that what would happen is - since he was retired service member would take a payment each month of his check. Time went by and I got a letter from - collection agency called -. They stated that I o... |
Army and Air Force Exchange Service Credit card billing disputes June 14, 2016 - Late Payments Being Reported : 90 days past due as of - - 60 days past due as of - -, - -, - -, - -, - -, - -, - -, - - 30 days past due as of - -, - -, - -, - -, - -, - -, - -, - -, - - The above mentioned account is being reported as severely derogatory on my credit report. After several statements and confusing correspondence I do not believe that this account is accurately being portrayed on my credit report. I have strong reason to believe that some of the information that is being ... |
Army and Air Force Exchange Service Credit card billing disputes May 11, 2016 - I have an account with the Military Star credit card, issued by the Exchange Credit Program, -. - - -, T- -. I made a purchase on this account under a promotional zero interest plan. The company intentionally prevents payments made from being applied to the no interest balance, in order to carry that balance through the end of the promotion which would then begin earning interest. There are no materials or billing information listed either in the promotion materials, or the billing statement, that tell consumers that they have to request each time a payment is made, exactly how ... |
Army and Air Force Exchange Service Credit card billing disputes February 13, 2016 - We purchased an item from the company, we found the item local and inquired with the company via chat on their website how to return the item. They advised us just to reject the item delivery. That is exactly what we did and the company states they never received the item and will no longer return our contact attempts to help resolve the issue. ... |
Army and Air Force Exchange Service Credit card billing disputes January 26, 2016 - I placed a hotel reservation with Government Vacation Rewards for $1000.00 on -/-/2015 with my Military Star credit card ( transaction reference # - ). When I arrived at the hotel, I was told my reservation was cancelled. I had to purchase a reservation at a different hotel using a different credit card. I have been trying to get the charge credited back to my Military Star card from Government Vacation Rewards since - -, 2015. While fighting with GVR, I have only been able to recoup $87.00. I filed a dispute with the Military Star card - -, 2015. I received a letter a... |