Review and analysis of over 8 complaints against BNY Mellon
BNY Mellon consumers have reported over 8 official complaints related to Problems caused by my funds being low. Out of the 8 consumer complaints against BNY Mellon, 13% were disputed by the consumer (i.e. the consumer was not happy with how BNY Mellon responded to their complaint) and 100% were processed in a timely manner. 63% of consumer complaints against BNY Mellon resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BNY Mellon Bank account or service problems caused by my funds being low March 11, 2016 - BNY Mellon implemented a monthly account fee for HSA ( Health Care Savings Accounts ). This fee is for any balance below $5000.00 and was implemented AFTER these accounts were set up through my employer. By LAW I can only put $3600.00 in this account in a single year and I am being penalized by BNY Mellon. I submitted this complaint a few days ago, but I can not find it. The ref. number is : - BNY Mellon has a service contract with - and is servicing 100 's of thousands of new customers with HSA accounts. This fee will give them automatically several million dollars in new revenue e... |
BNY Mellon Bank account or service problems caused by my funds being low March 7, 2016 - I set up an HSA ( Health Savings Account ) through - and administered by BNY Mellon. After the accounts were set up a new $ -/month fee was added to administer the account. This was NOT disclosed at time of setting up the account and I have no options. I am required to use this bank. This impacts - HSA account holders forced to use this service through their employers and -. $2.00 is not a lot, but they are charging me to hold my money multiplied by hundreds of thousands more people. This looks like bait and switch and puts over $ - per month into the hands of BNY Mellon for d... |