Resources for resolving common issues with College Assist products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to College Assist and work to get a response. After your complaint is forwarded, College Assist has 15 days to respond to you and the CFPB. College Assist is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
College Assist Student loan can't repay my loan can't temporarily postpone payments November 30, 2016 - While attending - school at - @ - I was pressured by fellow students, professors and media to consolidate my loans. I consolidated my student loans with - with the understanding my interest rate of less than 3.8 % would be locked in and garunteed not to climb. Upon receiving the first statement, I found - already broke the contract. I paid my loan until all my savings was depleted and I was no longer able to pay. My earnings are not enough to provide beyond basic survival. My loans were sold to College Assist, - -, and -. Through college Assist I was offered a rehabilit... |