Review and analysis of over 4 Installment Loan complaints against Concord Servicing Corporation
Concord Servicing Corporation consumers have reported over 4 official complaints related to Installment loan. Out of the 4 consumer complaints against Concord Servicing Corporation, 25% were disputed by the consumer (i.e. the consumer was not happy with how Concord Servicing Corporation responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Concord Servicing Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Concord Servicing Corporation Consumer loan managing the loan or lease March 31, 2015 - The loan, after several years of servicing, was sold to Concord Servicing. A single payment was paid late, generating a late fee. The subsequent monthly payments were paid on time as usual, via online banking bill pay service. Concord continued to charge late fees upon late fees ( pyramiding ). Despite repeated contact with them about this, they have never responded in writing or in any way with an explanation of the fees or a way to resolve these. The practice continues to this day. ... |