Sun West Mortgage Company, Inc. Reverse Mortgage Complaints

Review and analysis of over 22 Reverse Mortgage complaints against Sun West Mortgage Company, Inc.

Sun West Mortgage Company, Inc. consumers have reported over 22 official complaints related to Reverse mortgage. Out of the 22 consumer complaints against Sun West Mortgage Company, Inc., 14% were disputed by the consumer (i.e. the consumer was not happy with how Sun West Mortgage Company, Inc. responded to their complaint) and 91% were processed in a timely manner. 0% of consumer complaints against Sun West Mortgage Company, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.

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New Reverse Mortgage Consumer Complaints


Sun West Mortgage Company, Inc. Mortgage loan servicing, payments, escrow account

September 27, 2016 - Background. This is the second CFPB complaint I 've found it necessary to file arising from a HECM I have with Sun West Mortgage Company ( " SWMC '' ). CFPB Case Number - is incorporated herein by reference. SWMC falsely claims that it has not received proper documentation of the completed repairs as a pretext for illegally retaining the unused balance of my repair set-aside funds for its own enrichment. SWMC is illegally withholding the unused balance of repair set-aside funds ( well in excess of $2000.00 ), which it should have reimbursed to me and/or credited to my line of credit fo...

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