Citizens Financial Group, Inc. Home Equity Loan Or Line Of Credit Complaints

Review and analysis of over 6 Home Equity Loan Or Line Of Credit complaints against Citizens Financial Group, Inc.

Citizens Financial Group, Inc. consumers have reported over 6 official complaints related to Home equity loan or line of credit. Out of the 6 consumer complaints against Citizens Financial Group, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Home Equity Loan Or Line Of Credit Consumer Complaints


Citizens Financial Group, Inc. Mortgage settlement process and costs

May 16, 2016 - i had an equity line of credit from citizens my mortgage was from citizens one. my line of credit was for - of which i spent - and had a credit limit of - when i refinanced with another bank they not only took my - away without my permission they assesed me a charge of -...

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Citizens Financial Group, Inc. Mortgage loan servicing, payments, escrow account

May 3, 2016 - This matter is related to a HE Loan held by Citizen Bank ( aka RBS Citizens ). In -, approximately a week prior to the auto debit date of the loan I submitted a form through the local branch to change the auto-debit account. Unfortunately, Citizens bank incorrectly keyed the account number which resulted in my loan payment being delinquent. I received a call from Citizens Bank Loan Operations and after several follow up calls and verification that they had incorrectly entered the account number, Citizens Bank ensured me that everything had been rectified. I insisted on them taking a paymen...

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Citizens Financial Group, Inc. Mortgage loan servicing, payments, escrow account

April 29, 2016 - In -, Citizens One Home Loans closed my home equity line of credit for further use. In - I paid off this line of credit. Their Lien Release Department never released the lien from my title. I am in the process of refinancing my mortgage and ca n't do so until the Certificate of Satisfaction is filed. This was requested - -, -. On - -, I was told they were in the process of preparing the certificate. on - -, -, I was told it was not done. How do I get them to clear my title? I have requested a Pay Off Statement, but since I do not owe any money, they will not do th...

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Citizens Financial Group, Inc. Mortgage application, originator, mortgage broker

April 12, 2016 - I had a Short Sale which closed -/-/2011. There was as - & - mortgage. I paid the - mortgage ( HELOC ) Charter one bank the whole time and never missed a payment. They agreed to settle the debt. They are reporting on my credit that it was delinquent and a Charge off. It should be reporting as Paid as agreed, never late and debt settled*** Not delinquent payments and a Charged off balance still reporting. I even have an email from them promising this would settle the debt to a - balance.This is damaging my credit and causing me financial harm. I am trying to refinancing and ca...

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Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure

April 11, 2016 - My mother died, left her home to us and had a home equity loan on our - home not sure what to do have been trying to save home and need help. What to work with bank on finding a buyer or being about to rent out home which could pay back loan. I only have - income for a family of - in New Mexico with trying to stable ourself, we still have family items in home was unable to remove in 2014. ...

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Citizens Financial Group, Inc. Mortgage application, originator, mortgage broker

March 4, 2016 - This complaint is related to my previous complaint which still are not resolved. The latest was # -. After systematic harassment since - of 2015 I and my husband of - national origin did not get our home equity loan refinanced. Today I received a bill with increased interest rate not reduced. Our rate went from 2.99 % to 3.24 %. You systematically indicate that the response is undisputed. It is disputed because we are systematically harassed and our application not processed. ...

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