Review and analysis of over 5 Conventional Adjustable Mortgage (Arm) complaints against First Citizens
First Citizens consumers have reported over 5 official complaints related to Conventional adjustable mortgage (ARM). Out of the 5 consumer complaints against First Citizens, 60% were disputed by the consumer (i.e. the consumer was not happy with how First Citizens responded to their complaint) and 80% were processed in a timely manner. 0% of consumer complaints against First Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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First Citizens Mortgage application, originator, mortgage broker May 13, 2016 - I am filing this complaint because First Citizens Bank refuses to take my increased of income into consideration. They have refused to use my current income to purposely deny my loan modification. My First Citizens Bank assigned specialist - told me that they were not able to use my current income because they solemnly based approval on tax returns. This is outrageous because clearly my - has been increasing drastically with each passing year. It is absurd that they based my income on last year taxes as my business is blooming. If you look at my -/-/- tax returns I made $11000.00 ... |
First Citizens Mortgage loan modification,collection,foreclosure July 8, 2015 - - - - Foreclosure auction sale and - - - sale were cancelled because First Citizens Bank and Trust Company failed to send bidding instructions to the - SC court- thus causing additional financial and mental hardship on the consumer : - ... |
First Citizens Mortgage application, originator, mortgage broker June 22, 2015 - I obtained a 30 year variable conventional mortgage from First Citizens Bank and - - on -/-/-. The First Citizens representative never asked me if I would qualify for a VA mortgage. Had she done that, I would have opted for that ( VA ) mortgage instead of the - I wound up with. What I found out after obtaining the conventional mortgage was that included in the monthly payments would be a PMI of $120.00 per month. If I had the VA mortgage there would not be any PMI at all. I feel that First Citizens should have told me about the VA mortgage instead of just telling me about the c... |