Review and analysis of over 3 Conventional Adjustable Mortgage (Arm) complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 3 official complaints related to Conventional adjustable mortgage (ARM). Out of the 3 consumer complaints against Citizens Financial Group, Inc., 33% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - My husband and I had a mortgage loan with - and a - mortgage with CCO Mortgage. We were in our home ten years and was never late on a payment, not once. I was laid off my job of 21 years and asked over an over again to refinance. I was told no by -. During this time the payment went up over - dollars because of the type of loan. That is one of the reasons we wanted to refinance the loan before this happened. We were also told you have never missed a payment so they are not going to help you refinance. We used all of our savings to keep things current. We tried next to do a modifica... |
Citizens Financial Group, Inc. Mortgage application, originator, mortgage broker April 18, 2016 - -/-/-/-/-/-- - - initiates a home refinance for - - - with Citizens Bank . -/-/- - Financial information regarding - - - was requested by Citizens Bank for the completion of - - - home refinance. IN THAT REQUEST WERE DOCUMENTS REGARDING THE LOAN AND FINACIAL/PERSONAL INFORMATION OF YOUR BORROWERS- - - explained to Citizens Bank that the property at - - - was not his and he had no claim or responsibility for that property as - - was sole owner of that property. Citizen Bank replied that loan would not be funded without the i... |
Citizens Financial Group, Inc. Mortgage settlement process and costs December 11, 2015 - My issues with Citizens Bank are numerous. ( 1 ) The bank failed to close on a timely basis despite having 29 days of lead time and confirming both orally and in writing that they would be able to meet the closing deadline. ( 2 ) The bank refused to pay the costs incurred for failing to meet the closing deadline. ( 3 ) The bank failed to live up to its offer to reduce the interest rate by 1/8 % if I opened a - Checking account. ... |