VW Credit, Inc Vehicle Loan Complaints

Review and analysis of over 36 Vehicle Loan complaints against VW Credit, Inc

VW Credit, Inc consumers have reported over 36 official complaints related to Vehicle loan. Out of the 36 consumer complaints against VW Credit, Inc, 25% were disputed by the consumer (i.e. the consumer was not happy with how VW Credit, Inc responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against VW Credit, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.

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New Vehicle Loan Consumer Complaints


VW Credit, Inc Consumer Loan managing the loan or lease

June 6, 2016 - As there are only - characters permitted to describe the issue, I will try to make this brief : I previously filed a CFPB complaint against Volkswagen Credit in -. They offered no resolution in their response as they said they could not find/identify my account. This complaint - - - was in regards to a deficiency balance - claimed was owed ( and which was being reported on my credit reports ) that I claimed was invalid. After nearly 10 months of fighting and providing documentation, Volkswagen Credit finally ( on - -, - ) sent me a letter acknowledging the account wa...

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VW Credit, Inc Consumer Loan managing the loan or lease

May 26, 2016 - I was shocked when I reviewed my credit report and found several late payments on the dates below : 30 days past due -/-/2014...

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VW Credit, Inc Consumer Loan managing the loan or lease

March 14, 2016 - In - of - I attempted to log into the VW Credit website to make a payment, setup automatic recurring payments, and update my contact information. For reasons I do not understand, VW Credit had disabled this functionality which was previously available through the online account management portal. Instead, the website said I needed to call if I wanted to make a payment. I called and got an automated recording that said that VW Credit was closed and I needed to try again during normal business hours. VW Credit did not allow me to leave a message. Later in -, -, I tried to call agai...

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VW Credit, Inc Consumer Loan taking out the loan or lease

March 11, 2016 - On - -, 2015 Volkswagen sold me a - Volkswagen Jetta " Clean Diesel '' for $24000.00. This vehicle was sold using fraudulent inducement by Volkswagen - the car contained a emissions testing defeat device and violates Unites States and California laws for vehicle emissions. Volkswagen has admitted to cheating on emissions tests and intentionally installing the defeat device. My car purchase was financed by Volkswagen Credit, also known as " VW Credit '', which is a wholly owned subsidiary of Volkswagen Group of America. The vehicle sales contract was based on fraudulent inducement a...

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VW Credit, Inc Consumer Loan taking out the loan or lease

February 12, 2016 - In - -, I purchased and financed a vehicle through Volkswagen Credit. Shortly after, Volkswagen admitted to having deceived its customers through fraudulent emissions practices in it 's diesel vehicles. The vehicle I purchased was a - - -, a diesel car that was impacted by Volkswagen 's fraudulent practices. I have contacted Volkswagen Credit on several occasions to request that the take the vehicle back and eliminate the loan from my credit. I have been told that if I stop paying the car loan, the car will be repossessed and will impact my credit score significantly. I have con...

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VW Credit, Inc Consumer Loan problems when you are unable to pay

January 4, 2016 - On my credit reports with -, -, and - is a repossession from Volkswagen Credit , Inc. with a deficiency balance of $2000.00. I previously disputed this account information in - 2015 with all - credit reporting agencies and Volkswagen Credit , Inc. verified the accuracy of the account with all - credit reporting agencies. I then sent letters directly to Volkswagen Credit , Inc. to attempt to resolve this matter. It should be noted that each credit bureau lists a different contact address for Volkswagen Credit , Inc. which obviously complicates the resolution process. Of ...

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VW Credit, Inc Consumer Loan managing the loan or lease

December 29, 2015 - To Whom It May Concern : I 'm writing this letter as an appeal to Volkswagen Credit to work with me on resolving a late payment dispute which took place in - of 2014. On the morning of - -, 2014, when I went outside I noticed that my - - was not in the driveway. I called the local police station to report it stolen and was informed by the police department that the car had been repossessed. My wife and I were stunned. We could n't imagine why that would have happened and were sure it was a mistake. My wife called VW Credit USA as soon as their office opened to straighten thing...

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VW Credit, Inc Consumer Loan managing the loan or lease managing the loan or lease

December 4, 2015 - I am the primary contract holder on an account with VolksWagon Finance Company. The secondary signer filed bankruptcy. This account was not included in the bankruptcy case. VW Finance blocked my access to online payments and stopped sending my monthly statements, eventhough this account is not included in the bankruptcy case and I have not filed for bankruptcy. I have called several times to get a print out of my account. The rep states that account is current, but they are unable to email or mail me a statement. I am referred to a Debt Collection Company. I keep trying to explain that the acc...

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VW Credit, Inc Consumer Loan problems when you are unable to pay problems when you are unable to pay

December 2, 2015 - HAVING AN ISSUE WITH - CREDIT, MY ISSUE IS THAT MY CAR IS A LEMOM EVER SINCE I BOUHGT IT - 2014 ALL IVE HAD WAS ISSUES I HAVE NUMEROUS SERVICE RECORDS AND MY COMPLAINTS AND ISSUES COMPLY WITH THE LEMON LAW. IVE CONTACTED BOTH COMPANIES AND NEITHER HAVE BEEN WILLING TO HELP ME. IVE HAD TO RESORT TO BUYING AN OLDER VEHICLE TO GET ME AROUND. IM IVE BEEN FALLING INTO FINANCIAL ISSUES NOW BECAUSE OF ALL THIS AND NEITHER COMPANY SEEMS TO CARE. IM HONESTLY RUNNING OUT OF OPTIONS AND IM ON THE BRINK OF HAVING THE CAR REPOSSESSED AND IM NOT SURE WHAT TO DO. I DO NOT WANT THE CAR BUT AT THE SAME T...

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VW Credit, Inc Consumer Loan managing the loan or lease

October 17, 2015 - I purchased a - VW Passat TDI SEL -/-/-. I took a 0 % interest 60 month loan with VW Credit. I made every month payment timely and was never late. On -/-/-, VW announced that they had used " cheat devices '' in their TDI ( i.e Diesel ) vehicles. The intent of these devices was to violate American environmental standards. In particular, to cheat in meeting NOx emission output. VW immediately imposed a ban on its dealers from selling these effected new and/or used TDI vehicles. As a result, TDI vehicles have certainly lost significant value since VW has n't determined how, or if, th...

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VW Credit, Inc Consumer loan managing the loan or lease

July 6, 2015 - I purchased a new Volkswagen on - -, 2015 and financed it through VW Credit. I financed for a long term but knew that I would pay ahead. To date I have made - payments and they are not reflected on their web site. First I was told that the site was unable to show balance due and payments but I could request an email from them for this information. When I told them this was unacceptable and that the information should be available at all times they said it would not be available until I had made - on time payments. I financed my last vehicle through a credit union and this informati...

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VW Credit, Inc Consumer loan managing the loan or lease

June 2, 2015 - It all started with inquires! Excessive -adjectiveMore than is necessary, normal, or desirable ; immoderate. In 2012 I was in the market to purchases a vehicle. The - - - was the vehicle of choice. I wo n't bore you with the - shameful hours I spent at the dealership. This practice should be banned. Never the less I purchased my vehicle and I was on my way. I was a successful -. Highly educated! The go to guy for all things. However I could n't get a handle on credit and what it was doing to the American consumer. So I started a business. - - and - Literacy! I want to k...

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