Review and analysis of over 8 Conventional Fixed Mortgage complaints against 360 Mortgage
360 Mortgage consumers have reported over 8 official complaints related to Conventional fixed mortgage. Out of the 8 consumer complaints against 360 Mortgage, 38% were disputed by the consumer (i.e. the consumer was not happy with how 360 Mortgage responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against 360 Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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360 Mortgage Mortgage loan servicing, payments, escrow account April 11, 2017 - pmi REMOVAL from loan. I am at 72 % loan to current ratio and amount of actual amortization that they would take PMI off and they refuse to do so. I know there is homeowner protection act to stop this. Can you help me.... |
360 Mortgage Mortgage loan servicing, payments, escrow account April 4, 2017 - To Whom It May Concern : My mortgage servicer, 360 Mortgage Group, based in -, T-, has failed to honor my valid request to have my PMI cancelled under the Homeowners Protection Act. They are attempting to overlap a separate - " two-year seasoning '' rule to deny the cancellation. I can meet all the requirements under the HPA, however. See a portion of the second e-mail request ( awaiting an official response ) I submitted on -/-/- below : " Attention : Escrow Department and - ( Customer-Service Manager ) After consulting with an agent from the Consumer Protection Financial Bure... |
360 Mortgage Mortgage loan servicing, payments, escrow account January 3, 2017 - We purchased our home in -. We had 7 % as a down payment and PMI was a requirement for our loan because we had less than 20 %. In -, we refinanced our loan with HARP as we were " underwater '' but still wanted the benefits of a better interest rate. There was not an appraisal required - the mortgage company based our home value off of what they felt were comparable sales and gave us a value we knew to be far lower than our actual value, but we were assured that did not matter. PMI was again required with this new loan. Right now, 3 years and 10 months after our HARP refinance, we have... |
360 Mortgage Mortgage loan servicing, payments, escrow account April 23, 2015 - - -, - I wrote them a letter stating that I wanted to remove my PMI. I waited a month and after receiving no response, I called them. They informed me they had not received my request. I emailed them my request and again, no response. I called again and they responded within the week ( - - ) via email informing me they would be sending my request to their appraisal department for them to provide me with some options for appraisers in my area. When the list is provided, please order a complete interior/exterior appraisal with comparable properties included. When you have receive... |