Review and analysis of over 59 Other Bank Product/Service complaints against BBVA Compass
BBVA Compass consumers have reported over 59 official complaints related to Other bank product/service. Out of the 59 consumer complaints against BBVA Compass, 15% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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BBVA Compass Bank account or service account opening, closing, or management May 5, 2016 - This complaint is about BBVA Compass Bank. I received a car loan with them in - of -. I made every payment on time. I recently bought a new car and was informed that the Compass car loan does not show up on any credit reporting agency. three and a half years of on time payments do not show up anywhere. However, in - they closed a credit card account because they reviewed my credit report on - and it was n't up to their standards. That negative closure shows up on all three reporting agencies but the fact that I have consistently paid 3 times the minimum payment since the closure do... |
BBVA Compass Bank account or service account opening, closing, or management April 6, 2016 - BBVA Compass authorized a charge card without my consent. I specifically asked for only a checking account and not a charge card. - - tried to slip in a paper to sign along with the checking account papers after I told him I did not want to open a charge card. I caught it and did not sign the contract to open a charge card. I then received a charge card in the mail. - - also asked if I wanted help setting up online banking. I said yes. Then he asked me where I was from and he told me he would use that information for my security question. I told him to stop setting up the online ba... |
BBVA Compass Bank account or service account opening, closing, or management January 29, 2016 - Please consider this letter a direct dispute under FCRA. A review of my credit report has revealed a hard inquiry by Compass Bank dated - -, 2015 via -. I currently have an association with Compass Bank through a checking account in the name of the " - - ''. The checking account, ending in -, was opened in - 2015. Between the opening of the account and today, I have not applied for additional services or products from your company. Therefore, I believe that you did not have permissible purpose to pull credit history from - or any other Credit Reporting Agency on - -... |
BBVA Compass Bank account or service account opening, closing, or management January 13, 2016 - Hello, got denied for a credit card application from BBVA compass. States " unable to verify identifying information ''. They denied me without confirming which information they need. I am very open to share whatever information they need to verify my identity. ... |
BBVA Compass Bank account or service account opening, closing, or management January 7, 2016 - I was in a business - - and we were approved for a loan using a CD as collateral. after the partnership dissolved, we were unable to continue paying loan and the bank used the CD to pay the outstanding balance. It has been over 7 years and the negative scar is still showing up on my credit report. It shows as a " charge off '' and has a zero balance. how do i remove? ... |
BBVA Compass Bank account or service account opening, closing, or management January 1, 2016 - I applied for a BBVA Compass account and they denied me saying " UNABLE TO VERIFY IDENTIFYING INFORMATION ''. Surprisingly, they were able to pull my - report and state my credit score. They did not call me to verify at all what information they need. I called them to check the status before and they can not tell me anything but to reapply in 30 days. Sounds like a waste of a hard pull on my account. I am willing to provide any identifyinh information to them if they ask. Thanks! ... |
BBVA Compass Bank account or service account opening, closing, or management December 21, 2015 - I contacted you regarding a bank going into my credit report without me having any relationship, EVER with the bank. The case number which you gave me was -. The case was closed out. The problem is that to date- -/-/15, the Compass Bank of - - Alabama has not initiated the process to remove their credit inquiry from my - - credit report. I spoke to - - on -/-/15. They reiterated to me that it is a very simple process for Compass to do. However, Compass lied to CFPB as well as me that they would be initiating the process on -/-/15. - - has n't receiv... |
BBVA Compass Bank account or service account opening, closing, or management December 15, 2015 - Good afternoon, I 'm in need of assistance. I 'm hoping you can see to it that this gets resolved. Compass Bank had the second lien on my property located at - - - - - -, -, AZ -. The property went to foreclosure in -/-/-. -/-/- was the last reported date on my credit report revealing I was 120 days past due. This was my last time since negative. -/-/- I discovered Compass was reporting that I had a monthly obligation of $23000.00 on this old debt. This was reflecting in my monthly DTI. I disputed this information through - -/-/- when my Cre... |
BBVA Compass Bank account or service account opening, closing, or management December 7, 2015 - My name is - -. I have been a customer of BBVA for many years. I have a consumer complaint against BBVA based on the following : I had an annuity with - - at Compass Bank since -/-/-. It was giving me 5 % interest. The initial investment was $150000.00. By -/-/- it grew to $160000.00. The financial advisor at Compass bank encouraged me to transfer that money to a better investment and it would double in value. I had expressed to him that I wanted to leave this money to my grown children. He said you can " pass the wealth '' without worrying about them paying taxes af... |
BBVA Compass Bank account or service making/receiving payments, sending money October 28, 2015 - I use BBVA Compass Bank to send an International Transfer to -. They take the money for my account, but never deliver that money. I contact them, and after an apologize, the say will send the money, and never happen. I call and call, with the same results. 1 ) Do n't send the money, 2 ) Do n't return the money to my account. ... |
BBVA Compass Bank account or service account opening, closing, or management October 14, 2015 - Just recently, I am receiving several items of mail from BBVA COMPASS BANK. These pieces of mail are1 ) Notice of Insufficient funds of $600.00 in Account - ) Notice of Load Advance of $230.00 in Account - ) Notice of New Loan Balance of $2000.00 in Account - ) Notice of checking account balance of $ - in Account - ) Notice of Amount of Deficiency of $250.00 ) Issuance of - - Cards, which I have destroyed. My issue is that until now, I never heard of BBVA COMPASS BANK and have never have done any business with them. My concern is that his could be a case of attempt... |
BBVA Compass Bank account or service deposits and withdrawals June 22, 2015 - My cousin from - wired $1300.00 to my bank account, however my bank only posted $1300.00 to my account. Then my cousin wired another $130.00, but only $110.00 was posted. My bank also charged me $10.00 for each wire on top of what they posted. I called my bank to find out why they posted both wires that were $20.00 short for each wires, and the person that I spoke to said that those are the only amounts that they received and that advised me to have my cousin go to his bank. My cousins bank said it 's on my side. I just do n't know what to do, both banks are pointing at each oth... |
BBVA Compass Bank account or service account opening, closing, or management March 31, 2015 - I opened checking and money market accounts at BBVA Compass bank with online access in -/-/-. I logged on to the accounts for several months ; however, in -/-/- BBVA 's web page asked that I agree to a - page Electronic Communications Agreement '' and a - page PDF, dated -/-/-, Agreement and Disclosure Statement for Online Banking '' to be allowed to access my accounts on line. The - paragraph stated, YOUR ATTENTION IS DRAWN TO THE ARBITRATION AND WAIVER OF JURY TRIAL PROVISIONS IN SECTION 8.F. IF A DISPUTE ARISES BETWEEN US, YOU OR WE MAY REQUIRE THAT IT BE RESOLVED... |