Amex Savings Account Complaints

Review and analysis of over 37 Savings Account complaints against Amex

Amex consumers have reported over 37 official complaints related to Savings account. Out of the 37 consumer complaints against Amex, 32% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


Amex Bank account or service account opening, closing, or management

June 27, 2016 - Hi, American express savings only covers liability up to $50.00. How secure is the American Express Personal Savings site? At American Express we want you to be safe and secure when you bank with us online or by mobile device. If you tell us within two ( 2 ) business days after you learn of the loss or theft of your account access information or mobile device, your liability is limited to $50.00 if someone should access your account without your authorization. Immediately report any unauthorized transaction to us at -....

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Amex Bank account or service account opening, closing, or management

December 30, 2015 - On - -, 2015, American Express Bank , FSB violated their own banking rules by restricting access to my account without consulting or even informing me. Then on - -, they incorrectly told me that they would remove the restriction ; they did n't, and I suffered bounced check, transfer, and credit card payment fees. Then, as if that were n't enough, on - -, they promised to file an internal complaint about this and get back to me - but I never heard from them. In - 2015, I was traveling overseas. I became aware that someone from the payroll department at my former employer ...

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Amex Bank account or service account opening, closing, or management

December 13, 2015 - I had a savings account with American Express Savings Bank FSB. I requested for an account closure, however there was a remaining balance in the account. I have never received any of my money from my account. ...

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Amex Bank account or service account opening, closing, or management

December 3, 2015 - I am stating my upmost disgust for American Express Bank FSB. This company is ran by crooks and should be shut down. I recently had my Savings account closed for reasons unknown to me. I called and asked why, but they refused to tell me why my account was closed. I asked them what would happen to my - dollars I had in the account, for which they also refused to give me an answer. This company has a plan to steal peoples hard earned money and they are getting away with it. I dont know what to do about my money but people need to be aware of American express savings shady business practices....

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Amex Bank account or service account opening, closing, or management

June 24, 2015 - American Express - - - Account online. I applied, provided the requested personal information, then there is a message that says we will contact you for further information ''. I have not been contacted. Why is American Express asking for my personal information if they are not going to approve online, or provide a confirmation or TELEPHONE NUMBER, or contact me as they said? ...

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