RBS Citizens Non-Federal Student Loan Complaints

Review and analysis of over 77 Non-Federal Student Loan complaints against RBS Citizens

RBS Citizens consumers have reported over 77 official complaints related to Non-federal student loan. Out of the 77 consumer complaints against RBS Citizens, 18% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Non-Federal Student Loan Consumer Complaints


RBS Citizens Student loan can't repay my loan can't get flexible payment options

November 12, 2015 - I need to refi, extend term, etc on my student loan to make my repayment more affordable. I am a min wage person. I did not graduate from my school - - but have been struggling to keep making payments which I have been doing for over six years. RBS Citizens is my lender. I have tried to contact them but have had NO RESPONSE. I can pay some just not under the current payment terms. ...

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RBS Citizens Student loan can't repay my loan

September 25, 2015 - I needed to borrow money via private loans to pay for college. I feel that the banks should have a fiduciary duty to explain what the repayment terms will be and also to better evaluate whether or not the student will be able to repay the loans. I am now in a position where I am really struggling to repay my student loans to Citizens Bank. I work - jobs ( over 80 hours per week ) in order to keep up with my monthly payments and I still struggle. The reason I went to college was to enrich my life and my financial future, not to become a slave to my student debt which is exactly what has happ...

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RBS Citizens Student loan dealing with my lender or servicer

April 21, 2015 - I 'm still in school getting ready to do - ca n't find a job anywhere. I 'm getting harassing phone calls I have told them I do n't have an job but they do n't care. I attend the University - - - - - - dad has lost his job 18 years his department has downsize he 's - years old his lost everything house in foreclosure, car been reported, he just got out of the hospital -. He 's was going to help me pay loan back but he ca n't find work because of his age.If anything happens to him I could n't bury him. ...

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RBS Citizens Student loan dealing with my lender or servicer

March 27, 2015 - Before I - to - in 2008, I co-signed my wife 's private student loan since I was employed and she was a -. I came home from - - and - -. My only source of income is VA - and -. My wife left me and got a - about a - after I returned. I have been making monthly payments to her student loan company for a few years now. I have never missed a payment and my ex refuses to take responsibility. I have made every payment but have also pleaded with the private lender to release me as a cosigner. They have refused, even after I have sent in a copy of my VA award letter st...

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