Review and analysis of over 2 complaints against Helvey & Associates
Helvey & Associates consumers have reported over 2 official complaints related to Right to dispute notice not received. Out of the 2 consumer complaints against Helvey & Associates, 50% were disputed by the consumer (i.e. the consumer was not happy with how Helvey & Associates responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Helvey & Associates resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Helvey & Associates Debt collection disclosure verification of debt right to dispute notice not received September 14, 2015 - We called in - to end shut off service. Our lease was ending and we where relocating to -. They did not disconnect the service on -/-/- as requested. The new renters continued to use the service under me well into -/-/-. When we received the bill and disputed why it was not disconnected when we requested. After the investigation, they found that the final bill should have been $160.00, however they sent us a final bill and reported to credit agency without allowing me to pay the bill. This should never have went to the credit agency since it was their error. ... |