Review and analysis of over 1 complaints against Capital One
Capital One consumers have reported over 1 official complaints related to Managing the loan or lease. Out of the 1 consumer complaints against Capital One, 0% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Capital One Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I am being charged a late fee for my - - 15 car payment when my car payment is not due yet. My car is financed with Capital One Auto Finance and I have paid my car payment on the - of each month for the past year and was not charged a late fee. I paid my - - 15 car payment on the - along with the late fee that I was charged. I understand why I was charged a late fee on the - - 15 payment because I paid my auto loan on the - instead of the - like I normally do. ... |