TransUnion Intermediate Holdings, Inc. Billing Dispute Complaints

Review and analysis of over 34 complaints against TransUnion Intermediate Holdings, Inc.

TransUnion Intermediate Holdings, Inc. consumers have reported over 34 official complaints related to Billing dispute. Out of the 34 consumer complaints against TransUnion Intermediate Holdings, Inc., 12% were disputed by the consumer (i.e. the consumer was not happy with how TransUnion Intermediate Holdings, Inc. responded to their complaint) and 100% were processed in a timely manner. 26% of consumer complaints against TransUnion Intermediate Holdings, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

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New Billing Dispute Consumer Complaints


TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

March 17, 2017 - My name is - and I am asking for an investigation on my credit file and then for it to be updated in the system....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 26, 2017 - I had recieved a copy of a background check from a prospective employer, and it had wrong info on it, so I looked up the - credit agencies online to get my free report from each -. Transunion had the advertisement of - a full report free online, i clicked on it and it didnt give me the free info, said that it was a $1.00 to get the full report and to be able to continue to check my credit with them. So i entered my debit card info, but three months later, I was check my bank ststements for a bill charge I had paid, to see if it went thru, and noticed i had been charged by transunion...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 16, 2017 - Last - I wanted to check my credit score before beginning my new vehicle search. I simply wanted to order a tri-merge credit report ( - TransUnion, - ). After I Navigated thru TransUnion.com 's website, following the links to where I can order a credit report, I was taken to a signup form that was not a one time purchase form, rather a monthly subscription form. Here lies the problem. They do n't offer a way for a consumer to purchase a one time or even receive a free credit report. They force the consumer to sign up for the membership. So, as you can guess, like many consumers, time ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 14, 2017 - I turned Transunion into the fraud department of my bank for removing money out of my account monthly for approximately a year that I became aware of by signing up with online banking. Consequently, between Friday ( when my bank filed the dispute and Tuesday, my score with transunion dropped about - or more points with no change in information. What can I do?...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 6, 2017 - -/-/2017 - - -. - TransUnion LLC - - -, PA - Cc : Consumer Financial Protection Bureau - -, IA - Re : - File No. - Dear -, The purpose of this letter is to request full restitution for my personal loss. I believe that I was - of the affected consumers who was : '' Deceived of the value of credit scores TransUnion and its affiliates sold '' - ( CFPB, -/-/2017 ) '' Deceived into enrolling in subscription programs '' - ( CFPB, -/-/2017 ) The total value of the items that were deemed a total loss is $270.00. I have enclosed a total of - recei...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

January 29, 2017 - i do not accept the answer they gave and wish to dispute their answer...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

January 2, 2017 - I 've had - credit card accounts in good standing, I kept with my 2 year agreement with - - to not have good credit. But as everyone knows Monthly phone bill service fees changes with every bill. I been with them for 4 years and could n't afford the drastic bills so I paid the last month and current bill and alerted them sooner then late to deactivate service due to me not being able to afford it anymore an I was switching to a prepaid service through a cheaper company, They messed up my report with a fee that I could n't believe after I was in the hospital for 3 weeks after -. I w...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

December 14, 2016 - I wrote Transunion and - of my credit report and it was returned to me. I noticed several items that were on both credit bureaus that had a - balance. Their is no reason in rubbing my face in the mud to the point I CANT get any type of credit and it saying on my report for 7 years. I do not owe these people and I have also went online and disputed every single one of them. If their is no balance why ruin me anymore. I am asking this be investigated and removed. Their is things on my report every since 1991. I Appreciate your help in this matter. THANKS -...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

November 27, 2016 - I ordered a free ( $1.00 ) credit report from and they signed me up for a service, charging me $19.00 after 7 days. The confirmation email has no mention of a service or receipt of agreement to pay for a service. They tried to cancel it after the charge went through to keep me for a month, but I told them to cancel it immediately and refund me. They said I would be refunded, but this is not how credit reporting agencies should work. This feels like a scam and they 're hoping most people wo n't notice....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

October 21, 2016 - I wish to file a complaint against - -, -, - and Transunion, disputing a $3.00 interest charge on a - - credit card account I had paid in full on - -, 2016. This $ - interest charge was added to my account AFTER my payment in full was made, was done without my knowledge and for which I never received a bill. Obviously, I did not make a payment on a bill I did not receive! Because I subscribe to - Credit Tracker, an alert made me aware on - -, 2016 that this account had been tagged as " more than 30 days '' overdue. I investigated on - - 's website an...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

October 15, 2016 - Paid $29.00 for credit reports from - credit bureaus through Transunion 's website. When purchasing these credit reports, they never once made it clear that I was enrolling in a 7 day free subscription in which I would be charged $19.00 plus tax at the end of. I would have never agreed to these terms had I known. These terms could possibly be in the pages upon pages of terms and conditions but it is definitely not evident or displayed where they want you to see it and is very fraudulent for a reputable company like Transunion to participate in. Many others have complained of this on the...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

October 3, 2016 - There is debt listed in collection on my credit report. I was unaware of this debt and have not received any bills or corespondence from the original company or the collection agency. How do I get this removed from my credit report?...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 24, 2016 - - - - -- - -/-/- to contactdesk, -- Good Afternoon, I have from time to used your site to obtain a credit report. Each time I would be asked to pay the $14.00 for the report and would gladly do so for the information Recently, during a routine audit which recurred reviewing bank statements, I became aware of subscription billing to the service, which I was unaware of up until this point. I am, however, confident that you can resolve this for me and we can reach an amicable resolution within 14 days. Please do not hesitate to reach out to me within the 14 ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 15, 2016 - I went online to see if I could get a loan on a car. in the process it came up that they wanted to get a free credit report which I agreed to. The next thing I know is trans Union has charged me a dollar in my checking account and then about a week later I see charges from Trans Union in my checking account for $19.00. I did not authorize these charges and was made to believe the credit report was free. Trans Union has agreed to reimburse my $19.00 back but I would like to also get my $1.00 back also. I would also like Trans Union to stop the practice of offering free credit reports when...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 12, 2016 - I downloaded my free/annual credit reports. I chose to ask for a " free '' credit score from Transunion. I had to complete several pages of questions and no price was listed. I received the - score, but I found - charges totaling $30.00 on my credit card statement. I called the customer service number within 24hrs ( -/-/2016 ) and told them I did not want their whatever service. The money was credited back to my account by -/-/2016. I notice on -/-/2016 that the credit had disappeared. I called again on -/-/2016 and they reaffirmed that the account was cancelled, but they would...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 6, 2016 - I am the victim of ID theft and have submitted a police report to transunion. Under Georgia law, I am to receive free credit freeze with temporary lifts ; however, transunion is attempting to bill me for these services....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

September 5, 2016 - I paid for a one time $29.00 for a credit report from Transition. Now I see that I was enrolled into some automatic plan within 10 days of my single payments. Obviously this is a scam with Transition because a search of the internet shows that thousands of complaints. This can not be the first time you heard of this unethical practice. Why is this company and numerous other companies allowed to use this automatic enrollment scam unfettered without punishment? My Orders ( - ) Order Number Date [ - ] - -/-/2016 Details : Print Receipt Product Type Price Transition from TU alerts ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

August 27, 2016 - On - -, 2016, I paid TransUnion $1.00 for my credit report. I did not ask for anything else. However, they charged me $29.00 for a subscription I did not sign up for PLUS a $19.00 recurring fee....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

August 12, 2016 - There are two accounts on my credit report I have been disputing for quite some time now. The account with - -, I returned the - within the thirty day time period. As soon as I had knowledge this account appeared delinquent I dispute and have been every since. Each time I dispute it the credit bureau 's state they have verified the debt is mine. I would not constantly dispute it for no reason. I also disputed the - account because of charges on the account. I complained about this to the -, disputed it with the credit bureau 's to no avail. I even requested the - send me docu...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

August 1, 2016 - I tried to get a credit report on-line and went directly to the web site of Transunion, thinking I was asking for my once a year free report. I was filling out a form when it disappeared and I thought an error had occurred and I would try again another time, or that I 'd receive my credit report in the mail. ( I did not realize this was an on-line report. ) I did NOT receive ANYTHING from Transunion - no credit report, no confirmation of any 'service, ' and no confirmation of any charges. Upon receiving my credit card bill, a $1.00 charge ( on -/-/16 ) and a $19.00 charge ( on -/-...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

July 23, 2016 - I tried to get a security freeze on my account. After submitting everything, it said that " We are unable to process your request at this time ''. I tried again and it said the same thing. Even though it did n't process it and provide me the service, they still charged my credit card - - dollars each time....

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

July 21, 2016 - TransUnion company has been billing my credit card a monthly fee of $17.00 since -/-/2015 for a service that I never requested, never approved and never received. Even after I obtained a new credit card because the firs one was lost, they managed to obtain the information of the new one and keep billing me for that monthly fee that I do n't know what it is about and never received any notice of it. I have search the internet trying to get information about this service and nothing appears except for people that had the same theft from the same company. I am including screenshots of all...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

July 21, 2016 - I recently went on - to obtain my annual free credit report. The reports were provided free of charge with no problem by both - and - however Trans Union some how through their website signed me up for some type of credit monitoring that I was not aware of. They have consequently charged my bank account a total of - for what I thought was supposed to be free. It is the principle here the other - credit agencies did it the right way but Trans Union in some as far as I am concerned fraudulent way made me pay for my credit report. I would like to file an official complaint against ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

June 30, 2016 - I am writing to dispute the following information in my file. The items I dispute also I have the attached copy of the credit report I received. Such as credit account, judgment, etc. ) Is ( inaccurate and incomplete ) I am requesting that the item be remove corrected. Please reinvestigate this ( these ) matter ( s ) and ( delete ) the disputed item ( s ) as soon as possible. Thank You...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

June 23, 2016 - I recently got laid off from my job. I went online to get information to file for my unemployment benefits with California -. On - the first link had the California edd.gov so I clicked on what I thought was the right link. It had the - screen so I began going through the process when a window popped up requesting I fill out a form for my credit report. I thought it a bit strange but that maybe this was a new process for unemployment! As I continued filling this information out and providing my bank information I realized that this was most certainly NOT correct so I closed out the ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

June 2, 2016 - I had a number of identify theft issues in a 3 month span. Someone tried to file a tax return in my name, I received a credit card in the mail I did n't order and I received a letter saying my information may have been compromised. I was advised by the IRS to contact the - credit reporting agencies and put alerts and holds on my accounts. I unwilling signed up for services with Transunion and was charged a monthly fee. The whole process was confusing and at no time was it apparent that I was signing up for paid services. I cancelled the subscription and was compt - fee, but not all. To d...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

May 27, 2016 - Company refuses to provide me with score and report. ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

May 27, 2016 - I WAS CHARGED - IN 3 MINUTES ON -/-/2016 AND NEVER RECEIVED THE - CREDIT REPORTS BY TRUE CREDIT/ TRANSUNION . ATTACHED YOU WILL FIND A SCREENSHOT OF THE $29.00 THAT WAS DEDUCTED FROM MY ACCOUNT. THIS COMPANY HAS ILLEGALLY TAKEN MONEY FROM ME AND DID NOT PRODUCE THE PRODUCT THAT WAS SUPPOSED TO BE FURNISHED. ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

April 23, 2016 - There was an account opened in my brother 's name and they used my card information. I found out today and called to request it be closed and cancelled and told them i did not authorize. I had already been charged 3 times and had n't noticed. I requested a refund for that account and was told I would only be refunded one payment even though the account was not in my name and I was being charged on my card. My card is in my name, not my brother 's name. They told me they delivered services so their end of the bargain was delivered. ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

March 24, 2016 - I thought I was ordering - free credit report from Transunion. I provided my credit card number as requested to verify my identity. I never saw information about a charge for additional services, but - charges showed up on my credit card bill, - for $1.00 and - for $21.00. When I called customer service I was told that I had ordered a " free '' trial membership ( for $1.00 ) and when I did n't cancel it within 7 days, I was charged $21.00. I never knew I ordered this. The rep referred me to the " escalation department '' who cancelled my " membership '' but refused to reimb...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

March 17, 2016 - - - performed an-unauthorized inquiry on my credit. The inquiry was performed as prescreening and does not impact my credit. ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

March 13, 2016 - TransUnion TransUnion 's profile photo - This site/email wants $1.00 for 7 days then - a month. should I try experian for a FREE report ...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 27, 2016 - I visited TransUnion 's website after my dad 's house was broken into in order to protect my identity after a computer with my data was stolen. I entered financial information that I thought was relavent to protecting my identity. TransUnion 's website emphasized that this services was FREE in all capital letters. At the end of the process I was charged $1.00. I was frustrated that this was n't disclosed prominently or in some sort of checkout page, however I assumed that this was a one-time charge like what the post office charges for changing your address online. I did not know, because of...

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TransUnion Intermediate Holdings, Inc. Credit reporting credit monitoring or identity protection billing dispute

February 6, 2016 - I am a -, currently unemployed. I was looking at options to finance my education, and wanted to know if I had enough ( any ) credit built to take out a student loan without my parents cosigning. My free credit report did not display whether I had any credit established, so I paid - $1.00 for a full credit report. I got the report and saw that I did n't have any credit built so I would have to get my dad to cosign. Flash six months later, I recieve a text message from my bank telling me that I have overdrawn my account. It could n't have been possible, because I have n't been using tha...

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