Citibank Account Terms Complaints

Review and analysis of over 18 complaints against Citibank

Citibank consumers have reported over 18 official complaints related to Account terms. Out of the 18 consumer complaints against Citibank, 44% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 28% resulted in non-monetary compensation.

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New Account Terms Consumer Complaints


Citibank Credit reporting incorrect information on credit report account terms

April 6, 2017 - Macy 's is illegally re-aging an account lasted used in -/-/- on my credit report and reporting to all reporting agency that the account is late. They are also reporting falsified payments to bring account up-to-date. They also used an falsified date of my lpusage being in -/-/- when I have proof last usage occurred in -/-/-. Also, the account was bought by - and has been legally deleted with them....

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Citibank Credit reporting incorrect information on credit report account terms

November 17, 2016 - I am on direct payment and even though payment was made, their system did not log the payments correctly...

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Citibank Credit reporting incorrect information on credit report account terms

February 15, 2016 - I had a Best Buy CC since -/-/- but destroyed the card. I purchased a TV for my daughter around -/-/-. /-/-/- on the phone and used the account by them looking it up. I was paying on the account monthly. I was being stalked at the time and had moved several times. I had a brief relationship with a man until I realized he was not safe. On -/-/- while my daughter and I were out for holiday he broke into my home, hiding behind the bedroom door he attached me with a phone cord trying to strangle me. It took - police officers to pull him off of me. I suffered a -, -...

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Citibank Credit reporting incorrect information on credit report account terms

December 31, 2015 - Citi Card. - -. $27000.00. Citi Bank - - Account ending in - - - - - NV - Request : Deleted permanently from my credit report. Status : Inaccurate account information. To the best of my knowledge, I was not aware of this charge off until a refinance inquiry. I have been trying to resolve this account for over two years, and I have not received correspondence from Citi. I have continued to make payments without any correspondence from Citi Card. ...

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Citibank Credit reporting incorrect information on credit report account terms

May 11, 2015 - 1. at this time. home depot is paid in full. it was a washer. I closed the card because of the unprofessionalism of their customer service. therefore I did not want to do any business with them. 2. Att. uverse. I sent them their receiver back and that has shown up. They are charging me for something that I am not using. 3. I have no idea what - or - is. Thank you ...

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