Great Lakes Trouble With How Payments Are Handled Complaints

Review and analysis of over 27 complaints against Great Lakes

Great Lakes consumers have reported over 27 official complaints related to Trouble with how payments are handled. Out of the 27 consumer complaints against Great Lakes, 22% were disputed by the consumer (i.e. the consumer was not happy with how Great Lakes responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Great Lakes resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Trouble With How Payments Are Handled Consumer Complaints


Great Lakes Student loan dealing with my lender or servicer trouble with how payments are handled

March 14, 2017 - Honestly, do n't even know where to begin. I have n't had a student loan since 2002. My original balance was about -. Somehow, no matter how much I 've paid on it since then, the balance never goes down and now says I owe over -?? Student loan companies are ripping people off every day. Anything, my credit report show student loans from other lenders, where contracts were sold over 12 years ago. I have asked to have them removed, but they are still remaining on there. I have them garnishing my wages, hundreds of dollars in the past, but yet they refuse to show me my payment history and w...

Read more

Great Lakes Student loan dealing with my lender or servicer trouble with how payments are handled

August 2, 2016 - Great Lakes Loan is serving a private student loan I took out with -. There are - separate loans identified by " token '' numbers. There is - token that has a higher interest rate than the other - ( # - ). In an effort to pay off the loan with the highest interest rate faster, I have been making extra payments. On the Great Lakes website, it states that my extra payment will be allocated to the loan with the highest interest rate ( after deducting any late fees, and interest on the other loan tokens ). Additionally, my statements indicate I may contact Great Lakes and allocate p...

Read more

Great Lakes Student loan dealing with my lender or servicer trouble with how payments are handled

January 21, 2016 - Pulled directly from Great Lakes Borrower Services Website : How Payments Are Applied " However, when it comes to extra payment amounts ( see examples below ), after all interest and late fees due have been satisfied, we automatically apply the extra amount to the unpaid balance on the loan with the highest interest rate ( if there are multiple loans in your account ). If you do n't want the extra payment amount to be applied this way, contact us. If you, instead, want an extra payment amount to be applied to a specific loan, you must provide us with the loan 's account number and interest rat...

Read more