Review and analysis of over 2 complaints against Sallie Mae
Sallie Mae consumers have reported over 2 official complaints related to Need information about my balance/terms. Out of the 2 consumer complaints against Sallie Mae, 0% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Sallie Mae Student loan dealing with my lender or servicer need information about my balance/terms November 21, 2016 - I took out a loan for US $13000.00 from Sallie Mae to pay for my first year of - tuition at - and, after the semester started, requested a refund of the small cash difference. After much argument and delay, - 's sent me a refund. However, there is still roughly US $340.00 missing and unaccounted for, despite my formal -/-/2016 complaint [ attached to this CFPB complaint ] to - ( who had no response ), the Department of Education ( who had no response ), and Sallie Mae ( who claimed it 's not their problem ). At this point, I consider the money missing/stolen, yet I am still... |
Sallie Mae Student loan dealing with my lender or servicer need information about my balance/terms January 4, 2016 - I was volunteering overseas for several months, when I came back to the states I found that my account was past due. I contacted Sallie Mae inquiring about my repayment options, informing them that I 'm unemployed but trying to find money from relatives to help pay it off. I was also trying to help get access to my account online but they kept insisting that I have to talk to them and would n't help me access my account on the website so I could see my account information. As of this writing the representatives from Sallie Mae have told them there is no way to settle my account, and they did n... |