Reverse mortgage Trouble during payment process

AMERICAN ADVISORS GROUP Mortgage department,

Reverse mortgage Trouble during payment process Florida

Wife and I took out reverse mortgage -/-/-. American Advisors Group submitted fraudulent documents and took my name off deed .Wife died -/-/- .Submitted required docs. to AAG -/-/- was told by phone everything was fine. Problem arose with home owner ins.around -/-/- per AAG .Home could not be insured because of damaged roof. I pointed this out to - - upon home inspection -/-/- .He submitted fraudulent documents and told me it was no problem. All funds from loan were used to pay off 2nd mortgage as per AAG, and wife 's funeral expenses. I appealed to AAG to help with roof repair that I could not afford in able to insure home. There were funds set aside for home repair at this time. They explained to me I was not on loan or deed to property and home was in forecloseure. They have refused to speak to me or help me in any way since then. I am seeking to reinstate deferral period and mortgage. - - - - has also been unethical and fraudulent and home is in foreclosure in amount of $190000.00.

Jan 28, 2019

* Source: CFPB Complaint Database

AMERICAN ADVISORS GROUP response to complaint:
Closed with explanation

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