EQUITY LOANS LLC Mortgage Complaint

FHA mortgage Closing on a mortgage

EQUITY LOANS LLC Mortgage department,

FHA mortgage Closing on a mortgage Florida

When I started the process things started off great, but as the process continued the communication was inconsistent with Equity Prime Mortgage. I would submit paperwork in a timely fashion and would not get a reaponse back or they would say they never received certain paperwork then they would search for it and say it was mixed up with other paperwork. We were suppose to close on the -/-/2018 and I did a final walk thru with the builder and heard nothing from Equity Prime until I showed up to the title office to sign the paperwork were the title officer informed me to call Equity Prime. Then I was told I needed more paperwork. At this time I already hired movers and gave my former landlord the date I was leaving - - to -. With this whole miscomunication my family is stuck in a hotel for a week because now I have to delay delivery of my furniture to find a back up or rental property. This has caused unnecessary stress to my kids and my - wife.

EQUITY LOANS LLC customer in Florida
Jul 06, 2018

* Source: CFPB Complaint Database

EQUITY LOANS LLC response to complaint:
Closed with explanation

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