A.R.M. Solutions, Inc. Debt Collection Complaint

Other debt False statements or representation attempted to collect wrong amount

A.R.M. Solutions, Inc. Debt collection department,

Other debt False statements or representation Attempted to collect wrong amount Connecticut

I have a rental property, the boiler stopped working, -/-/2017.I called my oil company - - to check it. The oil company - - did not notice me at all. I was told they replaced a lot of parts for boiler. Then they billed me over $900.00. Because I have protection plan for boiler, so they gave me a 20 % discount, but they still billed me over $700.00. After what they claimed they replaced a lot of parts, soon the boiler stopped working again, I hired a plumber to repair it later for twice. It costed me over $500.00. I made a complaint to state of Connecticut, department of consumer protection. The result is they would like to take $100.00 off the bill. I did not accept the offer. - - - also lied to the Department of consumer protection. Under Connecticut law, I am not obligated to pay that bill, because I did not authorize the work and they didnt give me a written estimate of the work required. And then I received a letter from A.R.M. Solutions, INC. to collect money.

A.R.M. Solutions, Inc. customer in Connecticut
May 23, 2018

* Source: CFPB Complaint Database

A.R.M. Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3A.R.M. Solutions, Inc.Complaint HistoryComplaints8/201311/20145/20188/201911/201900.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3A.R.M. Solutions, Inc.False statements or representation20.0%80.0%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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