Other debt False statements or representation attempted to collect wrong amount
A.R.M. Solutions, Inc. Debt collection department,
Other debt False statements or representation Attempted to collect wrong amount Connecticut
I have a rental property, the boiler stopped working, -/-/2017.I called my oil company - - to check it. The oil company - - did not notice me at all. I was told they replaced a lot of parts for boiler. Then they billed me over $900.00. Because I have protection plan for boiler, so they gave me a 20 % discount, but they still billed me over $700.00. After what they claimed they replaced a lot of parts, soon the boiler stopped working again, I hired a plumber to repair it later for twice. It costed me over $500.00. I made a complaint to state of Connecticut, department of consumer protection. The result is they would like to take $100.00 off the bill. I did not accept the offer. - - - also lied to the Department of consumer protection. Under Connecticut law, I am not obligated to pay that bill, because I did not authorize the work and they didnt give me a written estimate of the work required. And then I received a letter from A.R.M. Solutions, INC. to collect money.
A.R.M. Solutions, Inc. customer in Connecticut
May 23, 2018
* Source: CFPB Complaint Database
A.R.M. Solutions, Inc. response to complaint:
Closed with explanation
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