ALLY FINANCIAL INC. Debt Collection Complaint

Auto debt False statements or representation attempted to collect wrong amount

ALLY FINANCIAL INC. Debt collection department,

Auto debt False statements or representation Attempted to collect wrong amount Georgia

I have written multiple letter to ALLY about their accounting practices on my account. On -/-/- Ally Sent me a final bill which made no sense in accounting My car was sold in auction with a SURPLUS of - over the RESIDUAL BALANCE. ALLY did not give me any documentation of proof of the sale or sale amount. Ally also took at the profits and then still charged me for payments on the account when I did not have the car. They added fake fees and refuse to adjust this account. They have been reporting this account as owing -. I do not owe this amount The Payment history shows me owing a balance of - in payments being owed dated-/-/- but on the final billing statement shows I owe -?? If I owed - total for my lease and paid -+- late fees=- - total balance -- balance owed - is balance If there was a SURPLUS of - and a - credit where did they go? There is no accounting for the account once it was sold of fees and sale amount. ALLY are in violation of 15 U.S.C. 808 15 U.S.C. 802 15 U.S.C. 806 I am requesting a copy of the bill of sale of the vehicle and accounting for all charges and fees I am requesting In detail the break down of the final billing statement dated -/-/- Explain specifically in detail where each credit and debit went to and where they came from. I have disputed this multiple times with the credit bureaus and ALLY continues to report these false claims. My rights are being violated and ALLY as all of these CORPORATIONS are taking advantage of the people. I was never late until loosing my job. They sold the car and made a profit and lost no money and still want to bill me as a customer. This is unfair

ALLY FINANCIAL INC. customer in Georgia
Aug 09, 2017

* Source: CFPB Complaint Database

ALLY FINANCIAL INC. response to complaint:
Closed with explanation

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Contact ALLY FINANCIAL INC.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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