Citibank Credit Card Complaint

Credit determination

Citibank Credit card department,

Credit determination Florida

My Best Buy Credit Card, was transferred over from - to Citicard in -/-/-. I have contacted Citibank in 3 different occasions, in -/-/-, -/-/- and -/-/-. I paid the annual dues for the account and my account was confirmed to have a - balance on a recorded line. I just had another call today -/-/- at - were they reconfirmed my account has a - balance. However my credit report shows a delinquent account from Citibank Best buy account, they have told me that this would be removed since -/-/- and it has n't, they do not want to provide me with written proof that i have a - balance or that my credit report has been updated.

Citibank customer in Florida
Apr 13, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with non-monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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