Citibank Credit card department,
My Best Buy Credit Card, was transferred over from - to Citicard in -/-/-. I have contacted Citibank in 3 different occasions, in -/-/-, -/-/- and -/-/-. I paid the annual dues for the account and my account was confirmed to have a - balance on a recorded line. I just had another call today -/-/- at - were they reconfirmed my account has a - balance. However my credit report shows a delinquent account from Citibank Best buy account, they have told me that this would be removed since -/-/- and it has n't, they do not want to provide me with written proof that i have a - balance or that my credit report has been updated.
Citibank customer in Florida
Apr 13, 2017
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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