Citibank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Citibank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

- S.S. # - / CONTACT NUMBER - email - ADDRES - NJ - RE : CITIMORTGAGE INC ACCOUNT # - Complaint against CitiMortgage Inc. CitiMortgage Inc. refuses to report the statu status of the account correctly to - , reporting account # - as derogatory and late 120 past due. The account status should be reported as paid and closed as evident by tax forms - and - and my -/-/- tax return in witch I was required to pay capital gain taxes for the property list as - NJ. -.This is my primary residence since -/-/-.CitiMortgage Inc. also refuses to identify to me who made the unauthorized payments on the account from -/-/- until -/-/- these payments are fraudulent, reinstating the account without authorization, this is evident by the attached - credit report dispute dated -/-/-.The account went into dispute -/-/-.The fair Credit Reporting Act states that no negative rating should be issued while an account is in dispute. CitiMortgage Inc. is reporting pay status on a closed account as 120 past due. Please rectify this issue. THANK YOU.

Citibank customer in New Jersey
Apr 12, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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Contact Citibank
701 E 60th St N
Sioux Falls ND 57104

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