TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Improper use of my credit report report improperly shared by crc

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Improper use of my credit report Report improperly shared by CRC Illinois

A criminal entity posing as " - '' made inquiry to my TransUnion credit file on -/-/- and was given access to my full report. Within the next 30 days, my identity was stolen. I confirmed the fraudulent nature of the fake " - '' credit inquiry with the actual National Coordinator of " - '' on -/-/-. On -/-/-, I sent a Certified Letter to TransUnion informing them of the Fraudulent Inquiry and provided them with relevant details of the fraud. I also alerted TransUnion to the fact that continuing to provide Subscriber Services and Access to the Fraudulent " - '' entity was putting unknown hundreds, or perhaps thousands, of people at risk of Identity Theft. Finally, I requested TransUnion contact me to discuss the fraudulent inquiry made to my credit file and to receive information from TransUnion regarding the contact information and transaction history with the Fraudulent " - '' entity. On -/-/- I received a response from TransUnion that was totally unresponsive to the information I had provided or the specific nature of my request ; their reply says only that " the information you disputed does not currently appear on your TransUnion Credit Report ''. I had hoped to receive a response that acknowledges the Breach of Security and unauthorized access to their files so that I could help law enforcement catch the criminal and to prevent others from having their Identities stolen. TransUnion 's response is appalling in its arrogance - they did not even respond to my specific request - and is an unacceptable reply in that it shows complete and total disregard for the security of the credit files that is central to their business.

TransUnion Intermediate Holdings, Inc. customer in Illinois
Apr 04, 2017

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation

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