Wells Fargo & Company Credit Card Complaint

Identity theft / Fraud / Embezzlement

Wells Fargo & Company Credit card department,

Identity theft / Fraud / Embezzlement Pennsylvania

My Wells Fargo banker suggested me to apply for a secured credit card and told me there would be no annual fee for the card. I thought it would be a good idea to start building credits considering I am about to - college. Until a week later after I got approved. I was charged $25.00 annual fee on my account. I called my banker and asked about the fee. He claimed that he thought there would not be any annual fee, and since I already got approved, there is nothing he could do about it. I am now not only obligated to pay the fee but also stuck with a credit card which I would not have wanted if I was told the truth.

Wells Fargo & Company customer in Pennsylvania
Apr 04, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with monetary relief

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