U.S. Bancorp Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

U.S. Bancorp Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Indiana

Due to an illness, I was unable to work for a period of time. This caused me to fall behind on my mortgage payments. Currently, I am working, receiving Social Security and a pension. My goal is to keep the home, and I have demonstrated my ability to make payments. I have sent the mortgage company five ( 5 ) payments via -. However, US Bank has not acknowledged receipt of the payments. As verification of the same, I am attaching my receipts. The dates and payment amounts are as follows : -/-/2017 : $1600.00 - represents three ( 3 ) payments of $550.00 -/-/2017 : $1100.00 - represents two ( 2 ) payments of $550.00 I have been corresponding with the lender, and they gave me a deadline of -/-/2017 to bring my account current. The letter is attached. I am concerned that I am in the foreclosure process when payments are current with the lender. It is difficult for me to get in touch with my point-of-contact at U.S. Bank. The City of - housing counseling office has worked with me to reach to the lender, who did not acknowledge receipt of payments and to the lender 's attorney, who denied filing foreclosure papers. If you have any questions, please contact me at -.

U.S. Bancorp customer in Indiana
Mar 31, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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