MOHELA Student Loan Complaint

Federal student loan servicing Dealing with my lender or servicer don't agree with fees charged

MOHELA Student loan department,

Federal student loan servicing Dealing with my lender or servicer Don't agree with fees charged Connecticut

A student loan obtained by myself in -/-/- for a total of $9000.00 was discharged through bankruptcy in -/-/-. Authorized by a federal court and signed by a federal judge. During that period some loan relief was either granted or not granted. My relief was approved. Many years later I was contacted by DOE and told that the judge did not indicate in my BK that a specific hardship would occur without the relief granted. Therefore the judge had no authority to grant my relief. My loan more than quadrupled because of this and I have been paying this balance since the -/-/- 's. The loan has been sold to numerous companies over the years and all continue to force one into the consolidation trap. The loan has been paid down from $37000.00. 00 to $18000.00 presently. This should never have happened. Even if my BK was not correct which is nonsensical, I should not have had the burden of paying accrued interest and penalties when my correct legal documents were being rejected. In addition, my loan is well over the 25 year threshold for student loans. I also became a certified - - years which should have been enough to be granted loan forgiveness but I was told that my loan was too old. At no time should I have been made to pay for mistakes made by any judicial entity. Whether or not it was the federal courts or the DOE. None of this was my error.

MOHELA customer in Connecticut
Mar 28, 2017

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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