Citibank Credit Card Complaint

Citibank Credit card department,

Other fee Connecticut

Last Fall Macy 's charged me for an loyalty program I did not buy. I asked to have it removed several times. After many months, and escalation to supervisors at Macy 's credit they removed the charge and interest. I am now receiving bills again from Macy 's with interest charges with small but incorrect interest charges. Macys also failed to update my credit and remove the erroneous late payment information. I can not be late to pay something I did not buy.