Synchrony Financial Credit Card Complaint

Closing/Cancelling account

Synchrony Financial Credit card department,

Closing/Cancelling account New Jersey

I had Care Credit Credit Card with Synchrony Bank. On -/-/2016 i paid the Balance $50.00 and I asked to close the account. I kept sending me statements. I called they inform that i have to pay interest and they will waive the late charges. On -/-/2016 I paid $260.00 and close the account. till now I am getting statement with interest and late charges. When I contact them the said it is different account, of which i did not open.

Synchrony Financial customer in New Jersey
Mar 27, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialClosing/Cancelling account0.9%78.3%8.5%12.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.9%65.1%14.5%10.4%2.6%6.1%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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