U.S. Bancorp Consumer Loan Complaint

Vehicle loan Managing the loan or lease

U.S. Bancorp Consumer Loan department,

Vehicle loan Managing the loan or lease Georgia

I was previously an - service member with an auto loan with US Bank through the -. I was not properly informed of the additional fees associated with the auto loan for having my payments withdrawn by allotments, I was lied to about the cost of the GAP insurance that I had covering my vehicle and I was also misinformed about the payment schedule of my loan payments for each month. I believe that I was taken advantage of as a young naive service member. The auto loan has been paid in full since -/-/2013. I have previously spoken with US Bank on a few occasions but was unsuccessful in having my requests met.

U.S. Bancorp customer in Georgia
Mar 26, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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