Wells Fargo & Company Money Transfers Complaint

International money transfer Incorrect/missing disclosures or info

Wells Fargo & Company Money transfers department,

International money transfer Incorrect/missing disclosures or info Arizona

I have accounts with Wells Fargo Bank. We travel to - often and we have done wire transfers many times on line and all of a sudden it wo n't work. After I put in the information and hit the " calculate '' button for it to tell me what the exchange rate is and how much will be available in - - it puts up an error message saying my information is incorrect or incomplete!!!! This is their " E-PRESS SEND '' type transfer. It pops up with all the blanks filled in except for the transfer amount. Based on copies I 've received as confirmations the information is all the same!!!! Nothing has changed. HELP!

Wells Fargo & Company customer in Arizona
Mar 20, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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